Privacy Policy

1. Introduction

WAH Academy operates this website (www.wah-academy.com). This policy explains how we collect, use, and protect your information when you visit our website. Note: this site is informational only and does not collect personal data through forms or account registration.

2. Information We Collect

We do NOT collect personal information directly through this website (no forms, no account registration on this site). However, we automatically collect certain data through cookies and tracking technologies when you visit, including: IP address, browser type, device information, pages visited, time spent, referring URLs, and approximate geographic location.

3. Cookies and Tracking Technologies

Cookies are small data files placed on your device to help websites function and track usage. We use the following specific technologies:

• Facebook Pixel (Meta): Used for advertising measurement, audience building for ad targeting, and understanding how visitors interact with our site after seeing ads. Data is shared with Meta Platforms.
• Microsoft Clarity: Used to understand how visitors use our website through session recordings and heatmaps. Captures clicks, scrolls, and mouse movements. Data is processed by Microsoft.
• Essential Cookies: Basic cookies needed for the website to function properly and securely.

4. How We Use Your Information

The automatically collected information is used for website analytics, improving user experience, measuring advertising effectiveness, building audiences for targeted advertising, and understanding overall user behavior on our platform.

5. Third-Party Data Sharing

We share data with Meta Platforms (Facebook Pixel) and Microsoft (Clarity) to facilitate the analytics and advertising features mentioned above. We do not sell personal data to any third parties. These third parties may also set their own cookies according to their respective privacy policies.

6. Managing Your Cookie Preferences

You can control cookies through your browser settings, where you can choose to disable or delete them. Note that disabling cookies may affect your site experience. For targeted advertising, you can adjust your preferences directly with the providers:

• To opt-out of Meta (Facebook) targeted ads, visit your Facebook Ad Preferences.
• To opt-out of Microsoft Clarity telemetry, you can configure your browser to block third-party cookies or use available opt-out tools.

7. Your Rights Under Singapore PDPA

Under Singapore's Personal Data Protection Act (PDPA), you have the right to access your personal data, the right to correct your personal data, and the right to withdraw consent for the collection, use, or disclosure of your data. To exercise these rights, please contact us at [email protected].

8. Data Security

We implement reasonable security measures to protect the limited data we collect. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our site contains links to external sites, including our learning platforms (course.wah-academy.com, student.wah-academy.com) and social media channels. We are not responsible for the privacy practices or content of these third-party sites.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be effective immediately upon posting the updated policy on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Website: www.wah-academy.com